Messenger for Businesses
2023
Project Leads: Ashley Schoenknecht, Emily Finley
Product Designer: Marcus Djuhadi
Overview
Meta brought on Punchcut to help define the future of in-app communication between businesses and customers. Embedded across multiple workstreams, I shaped the development of flexible booking features—translating Facebook’s appointment tools into intuitive entry points within Messenger.
Meta brought on Punchcut to help define the future of in-app communication between businesses and customers. Embedded across multiple workstreams, I shaped the development of flexible booking features—translating Facebook’s appointment tools into intuitive entry points within Messenger.
Contributions
- Designed E2E flows accelerating new product initiatives
- Partnered with content and engineering stakeholders
- Drove feedback cycles with Meta’s design system teams
- Prepared spec files for seamless implementation
